Since I've been at my present place of employment (approx. 22 months), we've been assembling a "unified customer care center" (aka UC3) that would handle the calls of all 9 of our systems. My company's reach stretches from Maine to Mississippi to Illinois. Anyway, they called themselves the UC3 right from the start - even when they were just handling our local system.
Slowly, they started rolling in the remainder of our 8 systems. A few weeks ago, they integrated our two Illinois systems, completing the puzzle (above) that is our unified customer care center.
To celebrate, all this week they are having different "days" with giveaways, raffles, free food, lax dress codes - you name it.
But here's my sticking point:
- their goal is to handle the calls of all 9 of our systems
- they call themselves the UC3 immediately, even when they are only handling one system's calls
- after 22 months, they finally accomplished what they were supposed to be doing and referred to themselves as since day 1, and they celebrate
And also, our systems are represented with generic puzzle pieces that combine to form a larger, generic puzzle segment. Huh? Couldn't they have broken our logo into 9 seperate parts and combined all our 9 system pieces to form a whole logo? Guess they weren't thinking that in-depth. No, instead we get some ameoba-like, blobbish representation.
Related, I also like Steve Carell as Michael Scott's Chris Rock impersination in The Office.
1 comment:
My favorite thing with the 9 puzzle pieces combining to create 1 larger puzzle piece is the way they put the other systems in check by having them revolve around the hot yellow York system. We are the sun in the SusCom solar system.
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